FAQ

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FAQ

General Questions

What is Luxe Glam Collection?

Luxe Glam Collection is a curated selection of high-end, stylish, and timeless fashion pieces designed for luxury lovers.

Are your products authentic designer items?

Yes, all our products are 100% authentic designer items, sourced from trusted suppliers.

Who is Luxe Glam Collection for?

Luxe Glam Collection is for individuals who love luxury, elegance, and timeless designer fashion.

Product & Quality

What materials are used in your products?

Our products are made from high-quality materials, including premium fabrics, genuine leather, and sustainable options.

How do I care for my Luxe Glam Collection items?

To keep your Luxe Glam Collection items in the best condition, follow the care instructions provided with each product. Store them properly, avoid harsh chemicals, and clean them with gentle methods suited to the material.

Ordering & Shipping

How long does shipping take?

Shipping times vary based on your location and selected shipping method. Standard shipping typically takes 5-7 business days, while expedited options are available for faster delivery.

Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping times and costs vary based on your location.

Will I be charged customs or import fees?

Customs or import fees may apply depending on your country’s regulations. Any additional charges are the customer’s responsibility.

Can I track my order?

Yes, once your order ships, you will receive a tracking number via email to monitor your delivery status.

How to Place an Order

Ordering from Luxe Glam Collection is simple and easy. Follow these steps:

  1. Browse Our Collection - Visit our website and explore our latest fashion selections.
  2. Select Your Items - Click on the product you want, choose the correct size, color, and quantity, then click "Add to Cart."
  3. Review Your Cart - When you're ready to check out, click on the shopping cart icon at the top of the page and review your selected items.
  4. Proceed to Checkout - Click "Checkout" and enter your shipping details and billing information.
  5. Choose Payment Method - Select your preferred payment method (credit/debit card, PayPal, or other available options).
  6. Review & Confirm - Double-check all details, including shipping address and order summary, then click "Place Order."
  7. Receive Confirmation - You will receive an email confirmation with your order details and tracking information once your order is shipped.

If you experience any issues while placing an order, please contact us at support@luxeglamcollection.com for assistance.

Shipping Policy

1. Shipping Policy

At Luxe Glam Collection, we strive to offer affordable pricing on all our products. To achieve this, we kindly ask that you allow 10 to 20 business days for order delivery. Some items may take longer depending on availability, shipping location, and customs clearance for international orders.

Order Processing & Delivery:

  • All orders are processed within 2-5 business days before shipping.
  • If your order includes multiple items, they may arrive in separate packages as they are shipped from different fulfillment locations.
  • You will receive tracking information via email once your order has shipped.

Shipping Address & Returns:

  • Each package will include the shipping address of the fulfillment center. Read more...

Gift Card Policy

Give the gift of luxury with Luxe Glam Collection gift cards! Our gift cards are the perfect way to share stylish and elegant fashion with loved ones.

1. General Information

  • Luxe Glam Collection Gift Cards are available for purchase online and can only be used on our official website.
  • By purchasing or using a Luxe Glam Collection Gift Card, you agree to these terms and conditions.

2. Purchasing & Activation

  • Gift cards are available in denominations ranging from $50 to $500.
  • Digital gift cards are delivered via email and may take 24-48 hours to process for security verification.

3. Redemption & Usage

  • Gift cards can only be redeemed on www.luxeglamcollection.com for product purchases. Read more...

Customer Support

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods at checkout.

Do you offer discounts or promotions?

Yes, we occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated.

Can I use multiple discount codes on one order?

No, only one discount code can be applied per order unless stated otherwise.

Payments & Discounts

How can I contact Luxe Glam Collection?

You can contact us via email, our website’s contact form, or through our social media channels.

Do you have a physical store?

No, Luxe Glam Collection is an online store only, allowing us to offer a seamless shopping experience worldwide.